Part time Sales support

 East Capital Group is looking for a part time customer support to the sales support team

About East Capital Group

East Capital Group is an active asset manager based in Sweden since 1997. We offer a range of investment solutions within equities, fixed income securities, real estate and alternatives. The essence of our business is not only to find attractive investment opportunities, but also to actively work to drive change, influencing industries around the world to become more sustainable.

Within East Capital Group you will find East Capital - specializing in emerging and frontier market strategies, East Capital Real Estate - managing commercial real estate investments in Central and Eastern Europe, Espiria - offering bespoke global and Nordic equities and fixed income strategies, and Adrigo – a Nordic long/short fund strategy targeting absolute returns. East Capital Group owns 49% of Cicero Fonder and has a significant holding in the listed company Eastnine (OM: EAST), which owns, develops and manages modern and sustainable office and logistics premises in prime locations in the Baltics and Poland.

Job Overview – Sales support student

East Capital Group is in an exciting phase and is now recruiting to strengthen our support team. Are you a student with experience from customer support and can talk about various financial investment products?

We have seen an increased interest for all East Capital Group products, and we are growing and now looking for another team member to our sales support. You will join an investor-oriented team where focus will be to strengthen and develop relationships with IFA’s (Independent Financial Advisors) private clients and distributors across Sweden.

Key Responsibilities

• Incoming errands from financial advisors and private clients
• Incoming calls from clients and investment advisors
• Order placement
• KYC and AML and PEP
• Administrative tasks linked to fund administrations
• Drive sales and retain assets in existing relationships
• Identify and develop new business opportunities

Successful Candidate

The successful candidate is a team player that is result oriented, energetic and has a positive attitude. We highly value a proactive personality. Furthermore, to be successful in this role we believe that you should have an ambition to always exceed clients’ expectations and a commercial mindset with an ability to generate new ideas to grow yourself and the team.

Qualifications

 Experience of having worked with investment products such as pension insurances or private investments. The candidate will be based in Stockholm.

• Experience from customer support
• ISK, endowment insurance and fund depository is a plus
• Experience with CRM systems for Insurance brokers/Intermediaries
• Swedsec license is seen as an advantage
• Experience from work in customer support at banking or insurance company is a plus
• Possibility to start immediately is a big plus
• Fluent spoken and written Swedish and English, additional languages are considered as a merit

In this recruitment, we attach great importance to your personal qualities, as they are decisive for how you will succeed in the role. We understand that you can't do everything from the start - but you must have a willingness to learn! Therefore, we are looking for you who have strong self-leadership, have good collaboration skills, and are good at different systems. As a person, you are also meticulous in your work, used to delivering according to deadlines and are service-oriented in your contact with customers and colleagues.

We offer

At East Capital Group we strongly believe in inclusivity, fairness, and diversity. You will work in a true international environment, where you will have colleagues representing 21 different nationalities. We offer a very dynamic and fast-paced work environment with engaged and skilled colleagues. You will be sitting in modern offices, located in the city of Stockholm - Kungsgatan.

Interviews will be held ongoing, and we may fill the position earlier than application deadline. Therefore, please submit your application as soon as possible, but no later than 1 December 2024.